Successful leaders develop leaders. High performing team members crave development. But your hair’s on fire. What if you don’t have time to plan …A Free 10-Minute Plan to Include Leadership Development in Team Meetings
Deloitte Enterprise Trust leader Michael Bondar offers four key elements for companies wanting to incorporate trust as part of their KPIs.How can business leaders effectively measure trust? Deloitte’s Enterprise Trust leader shares how he advises clients to gauge progress on the new …
A dad’s role in a child’s well-being is very important. Fathers teach many important lessonsto a child, like how to be affectionate and supportive, and how to take care of everyone else by giving the best example, and all of this while being great examples themselves.
Here are some of my favorite fatherhood quotes:
“A good father is one of the most unsung, unpraised, unnoticed, and yet one of the most valuable assets in our society.”
“Every dad, if he takes time out of his busy life to reflect upon his fatherhood, can learn ways to become an even better dad.”
“Fathering is not something perfect men do, but something that perfects the man.”
“There is no greater name for a leader than mother or father. There is no leadership more important than parenthood.”
“‘Father’ is the noblest title a man can be given. It is more than a biological role. It signifies a patriarch, a leader, an exemplar, a confidant, a teacher, a hero, a friend.”
“You don’t raise heroes, you raise sons. And if you treat them like sons, they’ll turn out to be heroes, even if it’s just in your own eyes.”
Led by KK Arnold and Jaelyn Acker, the Germantown Warhawks defeated Hudson to win the WIAA Girls Division 1 State Basketball Championship by the score of 63-48.
Jaelyn Acker had 19 for the Warhawks as they win their first state championship in school history.
All leaders talk, but it is what they say and how they say it that determines whether the group succeeds or fails.
Think about it: the leader’s most fundamental and most important job is to be in touch with those around him or her. Whether it is in the hallways or on the phone, in the middle of the workday or after hours, while delivering a performance review to a key employee or a yearly address to thousands of employees, leaders are involved in a constant series of conversations.
Through these encounters, whether brief and spontaneous or scheduled and structured, leaders try to use their time with colleagues, employees, customers, and others to reach a variety of ends. Grabbing a moment, the leader takes the opportunity to influence and direct a member of the sales staff. A weekly meeting becomes a chance to coach a manager and gather information about the department’s morale and its financial numbers. A quick e-mail checks on the progress of a research project and gives a boost of recognition and support to the team. During a strategy meeting, the leader negotiates next steps with division heads and outlines a coordinated approach. At a company awards ceremony, he or she tries to hammer home a message about values and goals. In short, the leader, through his or her conversations, aims to foster relationships, build support networks, and sharpen organizational focus.
Yet outcomes from conversations are too often unclear. Perceptions don’t always match. Influences are frequently not as profound as one would hope. Communication is generally a struggle with mixed, uncertain, and unpredictable results. Too much conversation is ad hoc and hinges on moods, energy levels, relationships, and personalities. Sometimes a leader is right on point. Sometimes he or she clicks and forges a new connection. Other times, the leader misses the mark. Either way, he or she pushes on, lining up the next meeting, setting up the next goal, responding to the latest need for clarification.
Communication is never easy. Inevitably, when a leader is driving change and dealing with conflicting agendas, some conversations provide a challenge that tests the bounds and skill of experience. During the heat of a difficult conversation, you need to fall back on a discipline. You need clear communication that advances agendas, promotes learning, and strengthens relationships. It’s the difference between achieving objectives and having everything fall apart—and the difference between winning and losing.
Imagine having to let a close friend know that he or she is off a project because of poor performance, yet wanting at the same time to preserve the strength of the relationship. Imagine having to make necessary structural changes to an organization, realigning roles and positions in ways that involve cuts in the workforce, yet wanting at the same time to bolster morale and organizational commitment. These are the difficult conversations that High-Impact Leaders face every single day, so what makes them different from any other leader?
High-Impact Leaders are the people who get results. They are the ones who make things happen. They are the leaders who are able to continually advance a clear agenda, get others to buy into it, and move an organization, a division, or a team forward. Being a High-Impact Leader has nothing whatsoever to do with title or rank, because High-Impact Leaders can be found up, down, and across any organization.
-Impact Leaders are the ones who cause no surprises. They are explicit, consistent, concise, and authentic. They sometimes have an abundance of charisma, but that is clearly not a prerequisite. More to the point, High-Impact Leaders are the ones who take charge wherever they are. They are the ones others want to follow. They are also the leaders whose teams others consistently want to join. When they move on to new roles or new territories, they do not travel alone. Others ask to go with them.
These conditions result because High-Impact Leaders use the technology of Powerful Conversations and then match what they say with what they do. Through Powerful Conversations, they develop openness, honesty, and clarity in order to get others to believe and share in their goals, to gain commitments, and to foster trust. And they prove they are worthy of that trust by delivering on their own commitments and by making results happen.
The link between Powerful Conversations and High-Impact Leaders lies in the relationship between two concepts I refer to as Say and Do. I have seen people skilled at the art of Powerful Conversations nevertheless fail as leaders because they fail to live up to their words. As a result, they never become High-Impact Leaders. I have never known a High-Impact Leader, however, who was not also skilled at Powerful Conversations, whether conscious of that designation or not. To be a High-Impact Leader, you have to be able to conduct Powerful Conversations on a consistent basis and live up to the outcomes of those conversations. Why is this important? It has to do with trust—without which conversations cannot progress toward the realization of commitments.
One of the most important functions of a Powerful Conversation is to create clarity, a critical success factor for building trust. I cannot tell you how frequently I have been involved in situations in which a leader, reflecting on problems that have arisen, says, “I can’t believe they thought I meant that. I never had any intention of doing that.” And the followers say something like, “It’s unbelievable. Our leader made a clear commitment to do this and now denies it was ever part of the agenda.” Both sides shake their heads. Barriers go up. Trust is reduced or nonexistent.
True clarity implies that a leader says exactly what he or she means in such a way that his or her statements are received as intended. This requires openness, honesty, and an active and careful tracking of wants, needs, and commitments. It furthermore requires that those clear statements be lived up to with demonstrated actions built on organizational trust.
High-Impact Leaders today lead in a better way because they recognize that the shortest path to achieving objectives is to build trust and gain clear commitments from others. Specifically, they engage in Powerful Conversations to uncover the wants and needs of others in order to understand what will motivate those people to join forces with the leader and live up to the commitments of a conversation. They skillfully orchestrate the Powerful Conversations in which they engage to make clear all parties understand the exact commitments that have been made. Then they check into those commitments and make sure through follow-up conversations that the commitments can be kept. They track the wants and needs of others and find ways to reinforce their own desire to understand the wants and needs of others, often through continued follow-up conversations. High-Impact Leaders do these things because they know that trust must exist if the leader is to achieve his or her agenda through Powerful Conversations to create positive outcomes for their teams and stakeholders.
by Phil Harkins
MAKING CONNECTIONS, ONE VETERANS AT A TIME!
United Veterans Partnership, Inc. (UVP) is a non-profit 501(c)(3) community development organization that works with our partners to build more sustainable communities where veterans and their families live, work, play and pray.
The UVP works closely with our partners to deliver programs that connect veterans to better housing and employment opportunities, financial literacy, business development resources and improved access healthcare and healthy food options.
At the end of the day, our success isn’t measured by the number of awards we get or the money we have raised but, rather, by the number of veterans who are living a better quality of life because of a connection that we made.
The Mission of the United Veterans Partnership is to “Help Veterans Build Sustainable Communities.”
For two years, the United Veterans Partnership (UVP) has listened to, communicated with and learned from veterans and other members of the community that the most pressing need is employment and business opportunities after their service to our country has ended. UVP is our answer to helping Veterans find the opportunities need to continue to be successful in the next chapter of their lives.
We are dedicated to helping veterans build communities through outreach programs and leadership development that focus on obtaining gainful employment, financial education, housing, entrepreneurial opportunities in business.
To do this the UVP has focused on striving to meet five goals to help meet the needs of returning veterans and the communities in which they live:
Jobs/Jobs Training: Develop a comprehensive Accelerated Job Training Program to reduce the jobless rate among veterans and partner with local companies to keep veterans employed long after their military obligation has ended.
Connecting the Veteran Workforce to Opportunities: Build stronger linkages between businesses and the central city workforce of veterans through partnerships with the Department of Veteran Affairs and other organizations that share the same goals of helping veterans achieve their goals.
Greater Veteran Involvement in Economic Development: Increase the participation of veterans of veterans with assistance from the UVP on local and regional planning and project development efforts.
Community Development: Deepen thee impact of Veterans on the development of the community, including but not limited to; housing and housing development, economic development, financial education and training, and community leadership opportunities.
Entrepreneurship/Small Business Development: Foster greater entrepreneurship in the community by guiding veterans on the creation and expansion of Veteran owned businesses and franchises.
Source: Our Mission
By Rachel Grumman Bender of LearnVest
Even if you pop out of bed with every intention of having a productive day, it’s easy to get derailed.
Let’s be honest—who hasn’t gotten sidetracked first thing in the morning checking social media or reading up on what everyone thought of last night’s Walking Dead episode?
Here’s the thing: How you kick off your morning can set the tone—and momentum—for getting things done throughout the day.
So we’ve rounded up six quick (because we know how important getting enough shut-eye is, too) and easy ways to jump-start your morning with power and purpose to set yourself up for a killer productive day.
Power Morning Move #1: Fit In a Seven-Minute Workout
While we know it’s easier said than done to roll out of bed as the sun is coming up, budgeting some extra time to exercise in the AM can help give you lasting energy for the entire day.
Research shows that fitting in a workout helps improve mental functioning and memory—helping to make you more productive.
And did we mention it can also help keep you trim? A 2013 study found that working out before breakfast helps burn 20% more body fat than if you schedule a workout later in the day.
The Morning Move
Check out The New York Times’ “The Scientific 7–Minute Workout,” an at-home routine that features 12 high-intensity interval-training moves that use just your body weight, a chair, and a wall.
There’s even an app for it so you can exercise anywhere, anytime—even in your pj’s.
Power Morning Move #2: Bliss Out With a Two-Minute Meditation
Convinced you don’t have the time or the discipline to meditate every day? Well, if you can spare 120 seconds, you do.
While that may not sound like much time, multiple studies have shown that even brief doses of meditation come with a slew of benefits that can boost your career—from making you cognitively sharper and more focused to improving decision-making.
The Morning Move
Zen Habits blogger and best-selling author Leo Babauta recommends sitting still and, for just two minutes, keeping your attention focused on your breath as it comes into your body and goes out.
“When your mind wanders, take note of that, but then gently come back to the breath,” Babauta has said. “That’s it—no mantra, no emptying of the mind, no perfect lotus position, no meditation hall or guru. Just pay attention to your breath.”
Babauta explains that these small bouts of meditation each morning can help you feel a bit calmer, less distracted, and less reactive during the day—especially when work stress creeps up on you.
Not bad for two minutes of your time, right?
Related: 5 Outside-the-Box Ways to Combat Work Stress That Really Work
Power Morning Move #3: Draft a Thoughtful Things-Not-To-Do List
We all have mile-long to-do lists that we semi-diligently try to tackle each day, but a surprising productivity secret is actually doing the opposite-thinking of things that, no matter how much you may want to do them, you can skip doing for 24 hours.
The Morning Move
Make a short anti-to-do list of typical time wasters you want to avoid that day, recommends Carson Tate, author of Work Simply: Embracing the Power of Your Personal Productivity Style.
Maybe your list includes dodging unnecessary meetings or even limiting the amount of time you spend on that ultimate time waster—email!
While you probably can’t go email-free for too many hours of the day, Tate suggests at least not starting your day by checking email.
“It’s counterintuitive, but I always tell clients that emails in your inbox are everyone else’s agendas,” Tate says. “They represent what everyone wants from you—their goals and objectives. Why not start your day with your own goals and objectives?”
Related: Power Hack of the Week: How to Tackle To-Dos Like a President
Power Morning Move #4: Listen to a Power Podcast
The “5 AM Miracle” is a weekly podcast that’s dedicated to “dominating your day” before breakfast by focusing on healthy habits, personal development, and productivity.
“Waking up with intention, with a plan and with a solidified purpose can make a dramatic difference, not only in your day but more importantly in your future success,” host Jeff Sanders notes.
The Morning Move
Tune in to a new podcast once a week or download one of the 100-plus shows from the archive.
Sanders and guests cover an array of topics geared toward becoming more efficient and productive, such as “How to Create Your Ideal Morning Routine,” “A Sharper Perspective on Getting Things Done” and “The Definitive Guide to Inbox Zero.”
Power Morning Move #5: Do the Dishes (Yes, You Heard Right!)
Rolling up your sleeves to hand wash a sink full of dirty dishes from last night’s dinner may be the last thing you want to do first thing in the morning, but a recent study found that mindfully cleaning dishes—in other words, staying in the moment while scrubbing away—reduced anxiety and made study subjects feel more inspired.
Who doesn’t want to kick off their day this way? But in order to truly reap the benefits, you have to do it right.
The Morning Move
Buddhist monk “Thich Nhat Hanh suggests that, while washing dishes, we should only pay attention to the experience of washing dishes and attend to the full sensory experience—the warmth of the water, the scent of the soap, the texture of each dish or utensil,” explains the study’s lead author, Adam Hanley.
Hanley chose to study dishwashing because it’s such a common task and so sensory-rich—and subsequently found that study participants who mindfully washed dishes reported a decrease in nervousness and a boost in inspiration.
Meanwhile, another group that simply washed dishes without practicing mindfulness didn’t experience any emotional changes—just clean plates.
Power Morning Move #6: Name Your Top Two Goals for the Day
We make choices all day long—from picking an outfit to deciding how to approach a major project at work.
The problem is that making one decision after another uses up mental energy, leading to what’s called “decision fatigue,” which means you may have already used up your best brainpower for the day by mulling over the options for your AM latte.
But there’s a way to combat decision fatigue—with one simple to-do.
The Morning Move
When you wake up and you’re at your freshest, “decide on the one or two things you want to accomplish,” Tate says, adding that even if you just spend a few minutes doing this, you’ve still prioritized your day.
And to help keep your decision-making sharper for longer, consider creating a morning routine that minimizes decision-making, such as eating the same breakfast each day.
“You don’t have to make grandiose, sweeping changes in your life,” she explains. “It can be really subtle, but you’ll see a pretty significant pop in productivity.”
The computer industry was hit hard.
Last month saw a surge in layoffs, primarily due to large-scale employee cuts at companies like Hewlett-Packard.
U.S. companies laid off 58,877 workers in September, according to data released Thursday by Challenger, Gray & Christmas. September layoffs are up 43% from August when about 41,000 workers were let go.
In total, employers have announced 493,431 planned layoffs so far this year, a 36% jump over the same period last year and 2% more than the 2014 total.
“Job cuts have already surpassed last year’s total and are on track to end the year as the highest annual total since 2009, when nearly 1.3 million layoffs were announced at the tail-end of the recession,” said John A. Challenger, CEO of Challenger, Gray & Christmas.
The computer industry accounted for the heaviest job cuts in September primarily driven by Hewlett-Packard, which said it would cut 30,000 jobs. The job losses, which were announced in mid-September by CEO Meg Whitman, should save the company $2.7 billion annually and represented about 10% of the company’s workforce, HP said.
By Scott Kriz
Building a network of people that you don’t get along with is completely pointless.
The Leadership Insider network is an online community where the most thoughtful and influential people in business contribute answers to timely questions about careers and leadership. Today’s answer to the question: What’s the best way to network? is written by Scott Kriz, CEO of Bitium.
All too often, I see people at networking events exchanging business cards and starting up superficial conversations for obviously one-sided, self-serving purposes. But what happens when you leave the happy hour or the conference? How many of those conversations resulted in something substantial? Networking should be viewed as the beginning of long-lasting, mutually beneficial relationship. While there’s no formula to creating a valuable network, there certainly are guidelines. Here are five lessons I’ve learned while building and strengthening my network:
When I was fresh out of college, I used to attend events and come home with a pile of business cards, trying to figure out how each person could benefit me in my career. Guess how many of those turned into valuable relationships? Not one. Realizing this, I stopped bringing cards with me to events. Instead, I started attending events with smaller groups of people and focused more on getting to really know everyone on a personal level. Over time, I found that people with whom I shared common personal interests tended to provide more value than those with closer professional ties.
Listen and ask questions
While I love sharing stories, I have never learned anything by hearing myself talk. So I try to focus on learning from other people’s experiences by taking a genuine interest in that person and asking them questions instead. For example, a few years ago, I found out the CMO from Microsoft had retired and was living in Southern California. Marketing has always been an area that fascinated me because it didn’t come naturally. I wanted to learn about marketing from the top mind in B2B marketing software so I could better understand it for my own business.
Through my network, I found out that she was going to be at a local accelerator event so I decided to attend as well. It’s amazing how generous people are with their time and their knowledge when you express genuine interest. Mich Mathews is now an investor and board member for Bitium–and a close friend of mine.
Seek out people that you like
Building a network of people that you don’t get along with is completely pointless. Every one of us has our own opinions, tastes and tolerances. Spend your time with people you like and you will find natural alignment. When I started my current company, I was lucky enough to have a co-founder that I had enormous respect for both personally and professionally. We wanted to hire the smartest employees, of whom we also enjoyed working with. Everyone on our current team has been hired through a personal or professional connection. I’m proud of this, not only because I love what we do as a company, but because I love the people that I am building the company with.
Put yourself in someone else’s shoes
Some of the best networkers that I know are busy and overcommitted by nature. In order to leverage their networks appropriately and get the introductions I want, I’ve found that the less intrusive and more specific that I can be, the more likely they are to help out. Put yourself in the shoes of the person who is being solicited and read the content of the email as if you are that person. Make your email request is concise, specific, not completely self-serving and most importantly, easy for them to forward on to the person you want an introduction to. Help them help you.
Remember that everyone is just a person, no matter what they have achieved or how well-known they are. It’s easy to get star struck when meeting someone you’ve read about or who is considered a ‘celebrity’ in your industry. Approach them like you would anyone else at an event. Too many times people try to force a conversation because they really admire someone and want nothing more than to be associated with that person. Relax, have fun and don’t try to foster relationships that aren’t natural.
Read all answers to the Leadership Insider question: What’s the best way to network?
How to work a room at an important networking event by Carol Leaman, CEO of Axonify.
The one question you have to ask everyone you network withby Clark Valberg, CEO of InVision.
3 signs you’re a serial meet-and-greet networker by Shadan Deleveaux, director of sales multicultural beauty division at L’Oréal USA.
Forget what you know about networking. Do this instead by Jim Yu, CEO of BrightEdge.
3 networking mistakes you don’t know you’re making by Dan Finnigan, CEO of Jobvite.
Why face-to-face networking will never go out of style by Kevin Chou, co-founder and CEO of Kabam.
How to effectively network (even if you dread it) by David DeWolf, president and CEO of 3Pillar Global.
The only thing you need to keep in mind when networkingby William Craig, founder and president of WebpageFX.
Why social media alone won’t get you a job by Gary Vaynerchuk, co-founder and CEO of VaynerMedia.
NYSE President: I owe every job I’ve ever had to networking by Tom Farley, president of the NYSE.
By Minda Zetlin of Inc.
Can toys and cartoon characters really make you a better leader? Surprisingly, the answer is yes.
That’s the word from Seth M. Spain, assistant professor of organizational behavior at Binghamton University. He and his colleague Peter Harms have turned their analytic skills on the Transformers, the popular Japanese-American toys, comic books, animation, and movie characters that can turn themselves from robots into vehicles and other types of machines. Spain and Harms found that the lessons in their character descriptions are full of wisdom about what makes a great leader.
Why study the Transformers in the first place? For one thing, Spain explains, each toy comes with both a rank and a rating of the character’s abilities, which makes it easier to compare them to each other. Also, “Peter knew I was a general-purpose mid-30s nerd and the Transformers would be something I’d be interested in.”
The two put together a database of each Transformer characters using the toys’ rankings and “my painfully extensive knowledge of the cartoon series,” Spain says. They published their findings in a Psychology Today blog post titled “What Would Optimus Prime Do?” In it, they make the argument that emulating the leader of the Autobots (the good Transformers) really can improve your leadership skills.
“What was most surprising—given this is a toy and cartoon series for fairly small children—was how representative the findings were of what we know about leadership from regular academic study,” Spain says. Here’s a look at some of the wisdom you can glean from the Transformers:
1. Don’t Have Too Many Bosses
Leaderless, flat, and more democratic organization structures are getting lots of attention these days—mostly because they work surprisingly well and sometimes outpace the competition. That’s because removing management layers and the high salaries that go with them allows such companies to run leaner and more efficiently.
Same goes for Transformers. “The Autobots have a flatter, less hierarchical, more equal organization,” Spain says. “Whereas the Decepticons (evil Transformers) are more vertical, with a despot ruling by fiat.”
2. Be Very Smart
“The most important quality for Transformer leaders is intelligence,” Spain says. “We looked at good guys and bad guys separately and the best predictor of rank was a high rating in intelligence.”
That mirrors the real world. “The academic literature says that intellectual ability is a predictor of both leader emergence and leader effectiveness,” Spain notes. “We’re not necessarily talking book smarts or academic achievement,” he adds. “It could be what used to be called a shrewd business sense. There’s a certain swiftness of mind.”
3. Know Who You’re Leading
“One of the main things we did was look at followership in the cartoon show,” Spain says. “We broke it down into examples of both constructive and destructive followers. The Decepticons have really good examples of both excellent and really bad followers.”
One outstanding example of a really bad follower is Starscream, a lieutenant in the Decepticons. “He’s constantly plotting to overthrow the leader Megatron, but Megatron keeps him around for some reason, even though he often tells him he’s not smart enough to be a leader.” That strategy backfires in an early animated episode when the Decepticons are about to defeat the Autobots until Starscream mucks things up with an assassination attempt against Megatron.
“On the other hand, Megatron has other followers who are extremely loyal and dependable,” Spain notes. “One lesson from that is to be aware of your followers and what they’re all about.” That may be difficult for a leader such as Megatron, he adds. “Classic Dark Triad leader may not be paying a lot of attention to their followers and may miss a lot of information,” he says. “But even evil leaders need good followers if they’re going to succeed.” (Here’s more on the Dark Triad and how a small dose of evil qualities can benefit every leader.)
4. Care About Everyone
Caring for others may be the most important attribute that sets Optimus Prime apart from Megatron. “Optimus Prime is constantly trying to make sure his followers are OK, and that human beings aren’t harmed in the fights between robots,” Spain notes. Compassion and integrity are vital traits for a leader, he adds.
That’s really the central message of this research. “The sociological point we’re trying to make is that narratives of all kinds can communicate norms and expectations about leadership,” Spain says. “So holding up a popular example can be very useful.”
In other words, try asking yourself “What would Optimus Prime do?” It really can lead you to the best decision.
About The Author
Inc.com is where you can find everything you need to know to start and grow your business now. Inc.com is replete with small business ideas, information, and inspiration, as well as practical advice from those who have done it before.
In today’s hyper-connected and transparent marketplace, brands and products arrive and depart at hypersonic speeds.
According to the 2012 Edelman Trust Barometer, For the first time, trust and transparency are just as important to a company’s reputation as the quality of their products and services. In U.S.A., these two elements stand even higher than product quality.
Cautious of fraud, scams, and scheming marketing tactics, customers are beginning to perceive the world defined by genuine or contrived. More often than not, they’re basing their buying decisions on how authentic they judge an offer to be.
Unfortunately though, many companies don’t practice trustworthiness and credibility. Alternatively, they attempt to grow their firms based what they believe customers want to hear.
But listening to prospects and customers and mindlessly responding back what they state isn’t going to earn trust or relationship capital from the customer. It is not about deceiving people with amazing commitments. Rather, it is about courageously proclaiming what you believe, and then withdrawing to observe who is attracted to your idea.
Credible brands are able to earn a loyal following; a social community, so to speak. Happy customers will share their experiences with peers and friends, and if the company stays true to its messaging and continues to deliver products and/or service that are in alignment with the customers’ hopes, it will be on the path toward building a relationship capital brand built for the long-run.
If you’re thinking of elevating your organizational culture, launching a startup or developing a brand, think of the 4 attributes of earning Relationship Capital (RC):
Take the Free Relationship Capital (RC) Test. I welcome you to take this assessment in confidence as we never share this information outside Standard of Trust.
5 Steps For Building Trust And Credibility
The following steps are by no means the only ways to build trust, credibility, and relationship capital, but they are the most important.
1. Define Your Purpose and Guiding Principles
The first step is to determine what your credibility is composed of. You will need to choose which guiding principles you are willing to commit to no matter what. If you commit to the open standard principles of Relationship Capital (RC), they are the following:
Your ability to embed this relationship capital guiding principles into your company’s purpose will be an effective way in earning and building relationship capital with your stakeholders that will sustain long-term distinction.
For example, the Purpose of the Standard of Trust Group is:
To make a difference to business organizations and their stakeholder relationships through the capture, measurement, and utilization of open standards of relationship capital. To assist business leaders and their organizations to compete by out-behaving the competition.
Let me “Warn” you. Do not make superficial commitments to the relationship capital guiding principles or other principles you may select. Inauthentic behavior will be found out by the social and digitally connected tribe and your reputation and credibility will be damaged
2. Determine How You Will Demonstrate Authenticity
Look for the moments to demonstrate your authenticity. Whether it’s online with social media or your LinkedIn blog, or in offline interactions with others, take the time to learn and understand your audience and permit to learn and understand you too.
3. Be Open
How far would you go to show your authenticity and credibility? Decide how you will demonstrate your guiding principles and how open you want to be. Then make a plan of action for showcasing this openness.
4. Be Consistent
Keep your communications consistent. The messages that you’re sending out through marketing, promotions and social media should be in alignment with the offline experience that you provide to customers.
5. Prepare For Resistance
Finally, get ready for the resistance. When you build a certain level of awareness, you’re going to get people who oppose. Don’t let this dishearten you or sidetrack you from your guiding principles and purpose. Stay committed to your principles, and you will earn respect (and relationship capital) from the people around you. Your loyal and customers, employees, partners, and brand ambassadors will defend and support you.
Whether a business leader, entrepreneur or startup, committing your authentic self is about being true to your guiding principles and fulfilling your stated commitments to your stakeholders (customers, employees, or partners).
Leading with authenticity is not for everyone, but those who decide to utilize this as the foundation for establishing or nurturing a relationship capital business or a relationship capital brand will learn that building a company based on purpose, performance, and relationship capital will provide sustainability despite the accelerating changes that may come in the future.
By Robert Peters
Sources: Standard of Trust: Leadership
When the soul goes deep into silence, easiness emerges. The deeper I go into silence, the greater will be my power of tolerance. It is in very deep, extreme silence that the soul becomes elevated. It is in deep, deep silence that God can come in front of the soul.
According to Samuel Langhorne Clemens, better known as Mark Twain, “Really great people make you feel that you too, can become great.” This well-kept secret is the key concept of effective leadership and team management. Bringing the best out of others through inspirational leadership, team building, and effective communication will catapult you to the ranks of history’s greatest leaders.
Invest in your team members and they will in turn invest in your company. Inspirational leadership is inspiring your team members through active engagement by helping them to connect the dots between the work they do and the mission of the organization or company for which you work for. By bridging the gap for employees, you help them understand where they fit in the company and how that company fits into the outside world. Helping employees understand where they fit into the company is only half of the battle. An inspirational leader must also lead by example, exemplifying high character, moral and ethics in both a professional and personal setting.
Teams are often a representative of their manager and building a team in your image is critical to the success of a group. Of course this concept only works when the manager is a positive representative for the team and leads by example. Team building is imperative and gives employees the opportunity to get to know their manager and vice versa. Team building activities should include the entire group and be led by a committee of team members chosen by the manager. The key to the team builder is to get your team involved in the planning and the implementation of the event. Putting individuals into leadership roles among the team through the delegation of activities empowers them and gives them the desire to perform at a higher level. Team builders are not only engaging for team members but it also improves communication among the group.
Effective communication can be summed up in two simple words- active listening. Often times leaders fail to listen to the needs of those that look up to them and as a result their employees eventually tune them out. Listening to the needs of your employees will help you to determine their needs and what motivates them to perform at a high level. The top Fortune 100 companies understand the importance of investing in their leaders and implore training tailored to the vision and values of the organization. The relationship is often reciprocal in that the company that invest in the leader will in turn invest in his staff that benefits the organization and the community in which they service.
I am always amazed when I find new and exciting places to visit here in Milwaukee Wisconsin, and Urban Ecology Center’s Riverside Park is one of those places. Made of 76% recycled material, the Urban Ecology Center “Green” building boast that it using rain water for all restroom purposes and is not connected to the Lake Michigan water filtration system, saving thousands of dollars a year. On the roof are solar panels that produce enough energy to sustain it for the summer months and get a rebate from Wisconsin Electric Energies (WE Energies). The hardwood maple floor is over 100 years old and was donated after the demolition of a nearby elementary school gym. The wraparound porch is made entirely of wood scraps of trees from Africa from the construction of the Atlantic City Boardwalk. Although the building is amazing, the best feature of the Urban Ecology Center is its people.
Led by the unassuming Executive Director, Ken Leinbach, the Urban Ecology Center has grown year after year as one of the key organizations designed to connect urban areas with the beauty of the outdoors. In just 10 years the organization has grown from a $50,000.00 annual budget to over $3 million dollars as of the 2011. To ensure that all of the employees of the Urban Ecology Center share the vision of the organization, they are required to go on a 3 day camping retreat with no access to technology while being immersed in nature. This helps drive the purpose of the mission and the importance of what they look to accomplish; improving the relationship between nature and the urban community while promoting green energy alternatives.
If you are interested in learning more about what the Urban Ecology Center has to offer, please visit their website at: http://urbanecologycenter.org/ for more information.