The Oz Principle: Getting Results Through Individual and Organizational Accountability

The Oz Principle, written by Roger Connors, Tom Smith, and Craig Hickman, is a popular management book that explores the concept of accountability in the workplace. The book draws on the classic story of The Wizard of Oz to illustrate how individuals and organizations can take ownership of their actions and outcomes to achieve success. In this blog post, we will summarize the main ideas of The Oz Principle and explain how they can be applied in the workplace.

The Oz Principle presents a framework for personal and organizational accountability based on four key principles: See It, Own It, Solve It, and Do It. Let’s take a closer look at each of these principles:

  1. See It: The first step in the accountability process is to see the problem or opportunity clearly. This involves identifying the root cause of the issue and understanding its impact on the organization. Seeing It requires individuals to be honest and objective in their assessment of the situation, without making excuses or blaming others.
  2. Own It: Once a problem or opportunity has been identified, the next step is to take ownership of it. This means accepting responsibility for the outcome and committing to taking action to address the issue. Owning It requires individuals to be accountable for their role in the situation, regardless of whether they were directly responsible for the problem.
  3. Solve It: The third step in the accountability process is to develop a plan to solve the problem or capitalize on the opportunity. This involves working collaboratively with others to identify and implement solutions that address the root cause of the issue. Solving It requires individuals to be proactive and creative in their problem-solving approach.
  4. Do It: The final step in the accountability process is to execute the plan and achieve the desired outcome. This involves taking action and following through on commitments to ensure that the problem is fully resolved or the opportunity is fully realized. Doing It requires individuals to be persistent and disciplined in their efforts to achieve success.

The Oz Principle emphasizes the importance of accountability in driving individual and organizational performance. By following the See It, Own It, Solve It, and Do It framework, individuals can take control of their actions and outcomes, and work together to achieve shared goals. The book provides practical tools and strategies for implementing accountability in the workplace, including the use of performance scorecards, team charters, and action plans.

In conclusion, The Oz Principle is a powerful management book that offers a fresh perspective on accountability in the workplace. Its four-step framework provides a clear roadmap for personal and organizational success, and its practical tools and strategies can be applied in a wide range of settings. By embracing the principles of See It, Own It, Solve It, and Do It, individuals and organizations can achieve greater accountability, productivity, and success.

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7 Surprising Things Successful Leaders Stop Doing that Make Leadership Easier

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6 Changes You Can Make to Your Morning Routine That’ll Start Your Day Off on a Better Note

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By Rachel Grumman Bender of LearnVest

Even if you pop out of bed with every intention of having a productive day, it’s easy to get derailed.

Let’s be honest—who hasn’t gotten sidetracked first thing in the morning checking social media or reading up on what everyone thought of last night’s Walking Dead episode?

Here’s the thing: How you kick off your morning can set the tone—and momentum—for getting things done throughout the day.

So we’ve rounded up six quick (because we know how important getting enough shut-eye is, too) and easy ways to jump-start your morning with power and purpose to set yourself up for a killer productive day.


Power Morning Move #1: Fit In a Seven-Minute Workout

While we know it’s easier said than done to roll out of bed as the sun is coming up, budgeting some extra time to exercise in the AM can help give you lasting energy for the entire day.

Research shows that fitting in a workout helps improve mental functioning and memory—helping to make you more productive.

And did we mention it can also help keep you trim? A 2013 study found that working out before breakfast helps burn 20% more body fat than if you schedule a workout later in the day.

The Morning Move

Check out The New York Times’ “The Scientific 7–Minute Workout,” an at-home routine that features 12 high-intensity interval-training moves that use just your body weight, a chair, and a wall.

There’s even an app for it so you can exercise anywhere, anytime—even in your pj’s.


Power Morning Move #2: Bliss Out With a Two-Minute Meditation

Convinced you don’t have the time or the discipline to meditate every day? Well, if you can spare 120 seconds, you do.

While that may not sound like much time, multiple studies have shown that even brief doses of meditation come with a slew of benefits that can boost your career—from making you cognitively sharper and more focused to improving decision-making.

The Morning Move

Zen Habits blogger and best-selling author Leo Babauta recommends sitting still and, for just two minutes, keeping your attention focused on your breath as it comes into your body and goes out.

“When your mind wanders, take note of that, but then gently come back to the breath,” Babauta has said. “That’s it—no mantra, no emptying of the mind, no perfect lotus position, no meditation hall or guru. Just pay attention to your breath.”

Babauta explains that these small bouts of meditation each morning can help you feel a bit calmer, less distracted, and less reactive during the day—especially when work stress creeps up on you.

Not bad for two minutes of your time, right?

Related: 5 Outside-the-Box Ways to Combat Work Stress That Really Work


Power Morning Move #3: Draft a Thoughtful Things-Not-To-Do List

We all have mile-long to-do lists that we semi-diligently try to tackle each day, but a surprising productivity secret is actually doing the opposite-thinking of things that, no matter how much you may want to do them, you can skip doing for 24 hours.

The Morning Move

Make a short anti-to-do list of typical time wasters you want to avoid that day, recommends Carson Tate, author of Work Simply: Embracing the Power of Your Personal Productivity Style.

Maybe your list includes dodging unnecessary meetings or even limiting the amount of time you spend on that ultimate time waster—email!

While you probably can’t go email-free for too many hours of the day, Tate suggests at least not starting your day by checking email.

“It’s counterintuitive, but I always tell clients that emails in your inbox are everyone else’s agendas,” Tate says. “They represent what everyone wants from you—their goals and objectives. Why not start your day with your own goals and objectives?”

Related: Power Hack of the Week: How to Tackle To-Dos Like a President

Power Morning Move #4: Listen to a Power Podcast

The “5 AM Miracle” is a weekly podcast that’s dedicated to “dominating your day” before breakfast by focusing on healthy habits, personal development, and productivity.

“Waking up with intention, with a plan and with a solidified purpose can make a dramatic difference, not only in your day but more importantly in your future success,” host Jeff Sanders notes.

The Morning Move

Tune in to a new podcast once a week or download one of the 100-plus shows from the archive.

Sanders and guests cover an array of topics geared toward becoming more efficient and productive, such as “How to Create Your Ideal Morning Routine,” “A Sharper Perspective on Getting Things Done” and “The Definitive Guide to Inbox Zero.”


Power Morning Move #5: Do the Dishes (Yes, You Heard Right!)

Rolling up your sleeves to hand wash a sink full of dirty dishes from last night’s dinner may be the last thing you want to do first thing in the morning, but a recent study found that mindfully cleaning dishes—in other words, staying in the moment while scrubbing away—reduced anxiety and made study subjects feel more inspired.

Who doesn’t want to kick off their day this way? But in order to truly reap the benefits, you have to do it right.

The Morning Move

Buddhist monk “Thich Nhat Hanh suggests that, while washing dishes, we should only pay attention to the experience of washing dishes and attend to the full sensory experience—the warmth of the water, the scent of the soap, the texture of each dish or utensil,” explains the study’s lead author, Adam Hanley.

Hanley chose to study dishwashing because it’s such a common task and so sensory-rich—and subsequently found that study participants who mindfully washed dishes reported a decrease in nervousness and a boost in inspiration.

Meanwhile, another group that simply washed dishes without practicing mindfulness didn’t experience any emotional changes—just clean plates.

Power Morning Move #6: Name Your Top Two Goals for the Day

We make choices all day long—from picking an outfit to deciding how to approach a major project at work.

The problem is that making one decision after another uses up mental energy, leading to what’s called “decision fatigue,” which means you may have already used up your best brainpower for the day by mulling over the options for your AM latte.

But there’s a way to combat decision fatigue—with one simple to-do.

The Morning Move

When you wake up and you’re at your freshest, “decide on the one or two things you want to accomplish,” Tate says, adding that even if you just spend a few minutes doing this, you’ve still prioritized your day.

And to help keep your decision-making sharper for longer, consider creating a morning routine that minimizes decision-making, such as eating the same breakfast each day.

“You don’t have to make grandiose, sweeping changes in your life,” she explains. “It can be really subtle, but you’ll see a pretty significant pop in productivity.”

6 Changes You Can Make to Your Morning Routine That’ll Start Your Day Off on a Better Note

7 Interview Questions to Help You Assess Emotional Intelligence

“Look for a team player who brings something positive to the company”

Emotional intelligence is the ability to recognize one’s own and other people’s emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior.

4 Valuable Leadership Lessons You Can Learn From the Transformers

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By Minda Zetlin of Inc.

Can toys and cartoon characters really make you a better leader? Surprisingly, the answer is yes.

That’s the word from Seth M. Spain, assistant professor of organizational behavior at Binghamton University. He and his colleague Peter Harms have turned their analytic skills on the Transformers, the popular Japanese-American toys, comic books, animation, and movie characters that can turn themselves from robots into vehicles and other types of machines. Spain and Harms found that the lessons in their character descriptions are full of wisdom about what makes a great leader.

Why study the Transformers in the first place? For one thing, Spain explains, each toy comes with both a rank and a rating of the character’s abilities, which makes it easier to compare them to each other. Also, “Peter knew I was a general-purpose mid-30s nerd and the Transformers would be something I’d be interested in.”

The two put together a database of each Transformer characters using the toys’ rankings and “my painfully extensive knowledge of the cartoon series,” Spain says. They published their findings in a Psychology Today blog post titled “What Would Optimus Prime Do?” In it, they make the argument that emulating the leader of the Autobots (the good Transformers) really can improve your leadership skills.

“What was most surprising—given this is a toy and cartoon series for fairly small children—was how representative the findings were of what we know about leadership from regular academic study,” Spain says. Here’s a look at some of the wisdom you can glean from the Transformers:

1. Don’t Have Too Many Bosses

Leaderless, flat, and more democratic organization structures are getting lots of attention these days—mostly because they work surprisingly well and sometimes outpace the competition. That’s because removing management layers and the high salaries that go with them allows such companies to run leaner and more efficiently.

Same goes for Transformers. “The Autobots have a flatter, less hierarchical, more equal organization,” Spain says. “Whereas the Decepticons (evil Transformers) are more vertical, with a despot ruling by fiat.”

2. Be Very Smart

“The most important quality for Transformer leaders is intelligence,” Spain says. “We looked at good guys and bad guys separately and the best predictor of rank was a high rating in intelligence.”

That mirrors the real world. “The academic literature says that intellectual ability is a predictor of both leader emergence and leader effectiveness,” Spain notes. “We’re not necessarily talking book smarts or academic achievement,” he adds. “It could be what used to be called a shrewd business sense. There’s a certain swiftness of mind.”

3. Know Who You’re Leading

“One of the main things we did was look at followership in the cartoon show,” Spain says. “We broke it down into examples of both constructive and destructive followers. The Decepticons have really good examples of both excellent and really bad followers.”

One outstanding example of a really bad follower is Starscream, a lieutenant in the Decepticons. “He’s constantly plotting to overthrow the leader Megatron, but Megatron keeps him around for some reason, even though he often tells him he’s not smart enough to be a leader.” That strategy backfires in an early animated episode when the Decepticons are about to defeat the Autobots until Starscream mucks things up with an assassination attempt against Megatron.

“On the other hand, Megatron has other followers who are extremely loyal and dependable,” Spain notes. “One lesson from that is to be aware of your followers and what they’re all about.” That may be difficult for a leader such as Megatron, he adds. “Classic Dark Triad leader may not be paying a lot of attention to their followers and may miss a lot of information,” he says. “But even evil leaders need good followers if they’re going to succeed.” (Here’s more on the Dark Triad and how a small dose of evil qualities can benefit every leader.)

4. Care About Everyone

Caring for others may be the most important attribute that sets Optimus Prime apart from Megatron. “Optimus Prime is constantly trying to make sure his followers are OK, and that human beings aren’t harmed in the fights between robots,” Spain notes. Compassion and integrity are vital traits for a leader, he adds.

That’s really the central message of this research. “The sociological point we’re trying to make is that narratives of all kinds can communicate norms and expectations about leadership,” Spain says. “So holding up a popular example can be very useful.”

In other words, try asking yourself “What would Optimus Prime do?” It really can lead you to the best decision.

About The Author

Inc.com is where you can find everything you need to know to start and grow your business now. Inc.com is replete with small business ideas, information, and inspiration, as well as practical advice from those who have done it before.

5 Steps For Building Trust And Credibility

In today’s hyper-connected and transparent marketplace, brands and products arrive and depart at hypersonic speeds.

According to the 2012 Edelman Trust Barometer, For the first time, trust and transparency are just as important to a company’s reputation as the quality of their products and services. In U.S.A., these two elements stand even higher than product quality.

Cautious of fraud, scams, and scheming marketing tactics, customers are beginning to perceive the world defined by genuine or contrived. More often than not, they’re basing their buying decisions on how authentic they judge an offer to be.

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Unfortunately though, many companies don’t practice trustworthiness and credibility. Alternatively, they attempt to grow their firms based what they believe customers want to hear.

But listening to prospects and customers and mindlessly responding back what they state isn’t going to earn trust or relationship capital from the customer. It is not about deceiving people with amazing commitments. Rather, it is about courageously proclaiming what you believe, and then withdrawing to observe who is attracted to your idea.

Credible brands are able to earn a loyal following; a social community, so to speak. Happy customers will share their experiences with peers and friends, and if the company stays true to its messaging and continues to deliver products and/or service that are in alignment with the customers’ hopes, it will be on the path toward building a relationship capital brand built for the long-run.

If you’re thinking of elevating your organizational culture, launching a startup or developing a brand, think of the 4 attributes of earning Relationship Capital (RC):

•Character
•Competence
•Good Intent
•Proactivity

Take the Free Relationship Capital (RC) Test. I welcome you to take this assessment in confidence as we never share this information outside Standard of Trust.

 5 Steps For Building Trust And Credibility

The following steps are by no means the only ways to build trust, credibility, and relationship capital, but they are the most important.

1. Define Your Purpose and Guiding Principles

The first step is to determine what your credibility is composed of. You will need to choose which guiding principles you are willing to commit to no matter what. If you commit to the open standard principles of Relationship Capital (RC), they are the following:
•Honesty
•Accountability
•Responsibility
•Support
•Respect
•Trustworthiness
•Emotional Boundaries

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Your ability to embed this relationship capital guiding principles into your company’s purpose will be an effective way in earning and building relationship capital with your stakeholders that will sustain long-term distinction.

For example, the Purpose of the Standard of Trust Group is:

To make a difference to business organizations and their stakeholder relationships through the capture, measurement, and utilization of open standards of relationship capital. To assist business leaders and their organizations to compete by out-behaving the competition.

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Let me “Warn” you. Do not make superficial commitments to the relationship capital guiding principles or other principles you may select. Inauthentic behavior will be found out by the social and digitally connected tribe and your reputation and credibility will be damaged

2. Determine How You Will Demonstrate Authenticity

Look for the moments to demonstrate your authenticity. Whether it’s online with social media or your LinkedIn blog, or in offline interactions with others, take the time to learn and understand your audience and permit to learn and understand you too.

3. Be Open

How far would you go to show your authenticity and credibility? Decide how you will demonstrate your guiding principles and how open you want to be. Then make a plan of action for showcasing this openness.

4. Be Consistent

Keep your communications consistent. The messages that you’re sending out through marketing, promotions and social media should be in alignment with the offline experience that you provide to customers.

5. Prepare For Resistance

Finally, get ready for the resistance. When you build a certain level of awareness, you’re going to get people who oppose. Don’t let this dishearten you or sidetrack you from your guiding principles and purpose. Stay committed to your principles, and you will earn respect (and relationship capital) from the people around you. Your loyal and customers, employees, partners, and brand ambassadors will defend and support you.

Conclusion

Whether a business leader, entrepreneur or startup, committing your authentic self is about being true to your guiding principles and fulfilling your stated commitments to your stakeholders (customers, employees, or partners).

Leading with authenticity is not for everyone, but those who decide to utilize this as the foundation for establishing or nurturing a relationship capital business or a relationship capital brand will learn that building a company based on purpose, performance, and relationship capital will provide sustainability despite the accelerating changes that may come in the future.

By Robert Peters

Sources: Standard of Trust: Leadership

Executive Presence: Proven Leadership Strategies for Corporate America

 

According to Samuel Langhorne Clemens, better known as Mark Twain, “Really great people make you feel that you too, can become great.” This well-kept secret is the key concept of effective leadership and team management. Bringing the best out of others through inspirational leadership, team building, and effective communication will catapult you to the ranks of history’s greatest leaders.

Invest in your team members and they will in turn invest in your company. Inspirational leadership is inspiring your team members through active engagement by helping them to connect the dots between the work they do and the mission of the organization or company for which you work for. By bridging the gap for employees, you help them understand where they fit in the company and how that company fits into the outside world. Helping employees understand where they fit into the company is only half of the battle. An inspirational leader must also lead by example, exemplifying high character, moral and ethics in both a professional and personal setting.

Teams are often a representative of their manager and building a team in your image is critical to the success of a group. Of course this concept only works when the manager is a positive representative for the team and leads by example. Team building is imperative and gives employees the opportunity to get to know their manager and vice versa. Team building activities should include the entire group and be led by a committee of team members chosen by the manager. The key to the team builder is to get your team involved in the planning and the implementation of the event. Putting individuals into leadership roles among the team through the delegation of activities empowers them and gives them the desire to perform at a higher level. Team builders are not only engaging for team members but it also improves communication among the group.

Effective communication can be summed up in two simple words- active listening. Often times leaders fail to listen to the needs of those that look up to them and as a result their employees eventually tune them out. Listening to the needs of your employees will help you to determine their needs and what motivates them to perform at a high level. The top Fortune 100 companies understand the importance of investing in their leaders and implore training tailored to the vision and values of the organization. The relationship is often reciprocal in that the company that invest in the leader will in turn invest in his staff that benefits the organization and the community in which they service.